Speakers

Dave Baker joined American Recovery Service (ARS) in 2008. Over the next several years, Baker excelled in a variety of positions with the company before becoming Chief Compliance Officer (CCO) in 2015. Since that time, Baker has been assigned executive oversight of Vendor Compliance and Vendor Relations Management, Business Development, and leading the ARS2Market remarketing division, offering complete remarketing solutions to ARS’s clients across the nation. Baker attributes his leadership and inclusive management style to his 25+ year law enforcement career, culminating in his appointment as Chief of Police, to which he continues to serve today as Captain of Reserve Operations for a Northern California Police Department.

Baker holds a Bachelor’s Degree in Criminal Justice Administration from Columbia Southern University.

In 1998, Todd Case began a career in Law Enforcement that spanned over 16 years. During his tenure as a police officer, Todd was assigned to several different units including Evidence Technician, Field Training Officer, K-9 and Criminal Interdiction. Todd was noted for having the largest cash seizure in Hamilton County, Indiana, and was also awarded the Police Medal of Valor after he saved a woman from drowning in a frozen retention pond.

In 2011, Todd and his wife, Darcy, purchased Indiana Recovery Services. Todd remained in law enforcement part time until he retired from law enforcement in 2014. Todd and Darcy grew the company from a one location, two trucks, and four employees, to 34 vehicles, more than 50 employees, and four locations, with coverage spanning two states.

Todd and Darcy live together in Carmel, Indiana with their three children, Stephen (26), Ethan (19), Adyson (17) and their German Shephard Jax.

Heather Ford, SVP of Product & Marketing at MBSi, leads the RecoveryConnect, RCM, and VendorConnect brands. With over 20 years as a seasoned product marketing executive and over 10 years in the auto finance industry, Heather combines industry knowledge with a customer-focused approach to drive product innovation. Known for her pragmatic approach and problem-solving prowess, she excels in transforming complex challenges into actionable strategies. Passionate about empowering others, she makes intricate concepts accessible, fostering a culture of learning and growth while ensuring successful brand growth.

Andy Sinclair is the President of RepoReport, a software company that assists repossession agents through various automation tools. Under his leadership, RepoReport has become a resource in the repossession industry, streamlining processes and enhancing efficiency for agents nationwide.

In addition to his role at RepoReport, Andy serves as the Assistant Chair for the Business Analytics program and as an Assistant Professor in the College of Business at Wilmington University. He holds a Master of Science in Business Intelligence and Analytics from Saint Joseph’s University and is currently working towards obtaining his doctorate degree in Computer Science: Data Science at Florida Atlantic University to further develop his educational background.

Prior to becoming a full-time faculty member, Andy served as an adjunct assistant professor in business analytics and business management at Wilmington University, and as an adjunct instructor at the graduate level at Saint Joseph’s University in the Decision and System Sciences Department. Andy also serves as a member of American Recovery Association (ARA).