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Agenda

NARS 2026

Stronger Together: Bridging Gaps, Elevating Standards

Tuesday, April 7
12:00 p.m. – 5:00 p.m. Registration Opens
1:00 p.m. – 8:00 p.m. Exhibitor Setup
Wednesday, April 8
9:00 a.m. – 5:00 p.m. Registration and Exhibit Hall Open
9:00 a.m. – 5:00 p.m. Espresso & Coffee Bars Open
9:30 a.m.
(Bonnet Creek – General Session Room) 		Opening Ceremonies, In Memoriam & State of the Industry
10:15 a.m. – 11:15 a.m.
(Bonnet Creek – General Session Room) 		Let’s Talk Dollars: Open Dialogue on Transparency with Invoicing, Fees, & Payments
Panel: Darcy Case, Indiana Recovery Services; Kristen Ithuburu, Zane Investigations; Danny Valdes, Ally; Dave Baker, PAR
11:15 a.m. – 12:00 p.m.
(Exhibit Hall) 		Box Lunch
12:00 p.m. – 5:00 p.m.
(Waldorf Astoria Golf Course) 		MVTRAC Golf Tournament
1:00 p.m. – 4:00 p.m.
(Bonnet Creek – General Session Room) 		Unlock More Than Cars: In-Person Key Training to Drive Profit with Royal Key Supply
Speakers: Mauricio Lopez and Mark Maupin, Royal Key Supply
4:15 p.m. – 5:15 p.m.
(Collier - Downstairs) 		State Associations Meeting
5:30 p.m. – 7:00 p.m.
(Signia Pool Terrace and Bonnet Creek Blvd.) 		Collateral Recovery Team/GridShark Opening Cocktail Party & Golf Awards Ceremony
Featuring Dunk-A-Forwarder with Dueling Dunking Booths: Double the Targets, Double the Fun!
*Proceeds benefit RABF and Repo Alliance
Thursday, April 9
8:30 a.m. – 4:30 p.m. Registration and Exhibit Hall Open
8:30 a.m. – 4:30 p.m. Espresso & Coffee Bars Open
8:45 a.m. – 9:45 a.m. Breakout Sessions

  • From One Agent to Another: The Questions You’ve Been Waiting to Ask
    Speakers: Danny Pabon, Florida Repossession Agency; Al Gonzalez, Pegasus Recovery Solutions
    Room: Flagger (Downstairs)
  • Next-Level Repossession: Introducing RDN’s Cutting-Edge Product for Agents
    Speaker: Whitney Houston, Recovery Database Network (RDN)
    Room: Collier (Downstairs)
  • The Ethical Agent’s Survival Guide: Top Tools for Safety, Situational Awareness, and Long-Term Success
    Speaker: Dave Kennedy, First Credit Resources
    Room: Nassau (Downstairs)
  • Repossession Accounting Made Easy: Streamline Your Books with QuickBooks
    Speaker: Ryan Balfe, Cubepros
    Room: Dade (Downstairs)
9:00 a.m. – 10:30 a.m. Tasty Snacks Break
10:15 a.m. – 11:15 a.m.
(Bonnet Creek – General Session Room) 		CU Contracts: How One Agency Pivoted to Grow Their Business with Credit Unions
Speaker: Tony Psaromatis, Truly-Wow!
11:25 a.m. – 12:00 p.m.
(Signia Pool Terrace and Bonnet Creek Blvd.) 		What Really Happens During a Repossession: A Live, Interactive Walkthrough
Presented by Florida Repossession Agency
12:00 p.m. – 1:30 p.m.
(Exhibit Hall) 		Collateral Recovery Team Sponsored Lunch
1:30 p.m. – 2:45 p.m.
(Bonnet Creek – General Session Room) 		From the Scene to the Stand: How Video Evidence Shapes Claims, Interrogations, and Depositions
Speaker: Patrick Newman, Bassford Remele
2:45 p.m. – 3:00 p.m. Break
3:00 p.m. – 4:00 p.m.
(Bonnet Creek – General Session Room) 		From Operator to Owner-Minded: Leading Your Repossession Business with Vision and Impact
Speaker: Jeremy Cross, International Recovery Systems
4:00 p.m. – 5:00 p.m.
(Bonnet Creek - General Session Room) 		Capital One Agent Meeting - By Invitation Only
8:30 p.m. – 11:30 p.m.
(Waterfront Ballroom) 		Casino Night Masquerade Sponsored by Collateral Recovery Team/GridShark & Open Bars Sponsored by PAR North America, American Recovery Service, Location Services, and Speedy Recovery

Eat, Drink, and Gamble with Your Favorite Lenders, Vendors and Agents
Friday, April 10
8:30 a.m. – 1:00 p.m. Exhibit Hall Hours
8:30 a.m. – 1:00 p.m. Espresso & Coffee Bars Open
8:45 a.m. – 9:45 a.m. Breakout Sessions

  • From One Agent to Another: The Questions You’ve Been Waiting to Ask
    Speakers: Danny Pabon, Florida Repossession Agency; Al Gonzalez, Pegasus Recovery Solutions
    Room: Flagger (Downstairs)
  • Next-Level Repossession: Introducing RDN’s Cutting-Edge Product for Agents
    Speaker: Whitney Houston, Recovery Database Network (RDN)
    Room: Collier (Downstairs)
  • The Ethical Agent’s Survival Guide: Top Tools for Safety, Situational Awareness, and Long-Term Success
    Speaker: Dave Kennedy, First Credit Resources
    Room: Nassau (Downstairs)
  • Repossession Accounting Made Easy: Streamline Your Books with QuickBooks
    Speaker: Ryan Balfe, Cubepros
    Room: Dade (Downstairs)
10:00 a.m. – 12:00 p.m.
(Bonnet Creek – General Session Room) 		Brunch & Mimosas Awards Ceremony and Live Auction
12:15 p.m. – 1:15 p.m.
(Bonnet Creek – General Session Room) 		Beat the Volume Trap: How Smart Staffing Drove 1,275 More Recoveries in 6 Months
Speaker: Brennen Hamilton, Rapid Recovery Agency
1:15 p.m. – 2:15 p.m.
(Bonnet Creek – General Session Room) 		You Ask. They Answer: Straight Talk with a Lender, Forwarder, and Repossession Agent
Talk Show Host: Kiala Hanneman, Bridgecrest
Special Guests: James Cargo, Resolution Management Group; James McNeil, Daybreak Metro; Tom Dean, ORNL Federal Credit Union
2:30 p.m. - 3:30 p.m.
(Bonnet Creek – General Session Room) 		Ally Financial Agent Meeting - All Are Welcome
3:30 p.m.
(Bonnet Creek – General Session Room) 		NARS 2025 Closing Ceremonies
5:25 p.m. Buses Line Up for Harding Brooks & DRN Universal Citywalk Closing Party
5:30 p.m. Buses Depart for Harding Brooks & DRN Universal Citywalk Closing Party
6:30 p.m. - 9:30 p.m. Harding Brooks & DRN Universal Citywalk Closing Party
*NARS and party registration required