Industry Awards
Nominations for the 2027 NARS Industry Awards are OPEN!
Every year, NARS recognizes the people who are making a difference, raising the bar, and helping move our industry forward.
Now it’s your turn to tell us who deserves to be recognized.
Nominations for the 2027 NARS Industry Awards are open through October 30!
Think about the people you work with every day—the agent who consistently goes above and beyond, the leader who invests in their team, the vendor who always finds a way to help, or the industry professional who is making a difference behind the scenes.
If someone deserves recognition, nominate them!
Pro Tip: The More Details, the Better!
Don’t just give us a name and a sentence.
Tell us why this person deserves the award.
The NARS Planning Committee will review every nomination, and the more information you provide, the better the Committee can understand what makes your nominee stand out.
Tell us about their accomplishments, leadership, professionalism, innovation, contributions to the industry, education and training, community involvement—or anything else that demonstrates why they deserve to be recognized.
Give us the story. Give us the details. Make your nomination count.
How Does the NARS Awards Process Work?
We want the NARS Industry Awards to be meaningful—and that starts with having a process that is fair, transparent, and credible.
The winners aren’t simply chosen by whoever gets the most votes.
Each award is determined through a three-part process, with three independent components carrying equal weight:
🏆 ⅓ — The NARS Planning Committee
Reviewing the Nominations
Once nominations close, the NARS Planning Committee reviews the nominations and narrows the field to the finalists.
The Committee knows this industry. They understand the awards, the criteria, and what it takes to make a meaningful contribution to the recovery profession.
This is why the details in your nomination matter.
The more specific information you provide, the better the Committee can evaluate your nominee and determine who advances to the next stage.
🗣️ ⅓ — The Industry
Let the Industry Have Its Say
Once the finalists are selected, the industry gets to vote.
Industry voting will take place in February 2027, giving professionals across the recovery and lending industry the opportunity to recognize the people they believe deserve the honor.
Every vote matters.
And every person gets one vote.
🔎 ⅓ — Third-Party Verification
Because the Results Should Be Legit
We take the integrity of the awards seriously.
Once industry voting is complete, the results will undergo third-party verification to ensure the vote is legitimate and accurately represents the industry’s choices.
The verification process will identify and remove duplicate or fraudulent submissions—including instances where the same individual attempts to vote multiple times using different email addresses and/or there is evidence where people are ballot stuffing.
One person. One vote.
The goal isn’t simply to count votes. It’s to make sure we’re counting legitimate votes.
Three Steps. Equal Weight. One Winner.
The NARS Industry Awards are determined through three equally weighted components:
🏆 ⅓ — The Committee
The NARS Planning Committee reviews the nominations and selects the finalists.
🗣️ ⅓ — The Industry
Industry professionals vote for the finalists.
🔎 ⅓ — Verification
An independent third party verifies the voting results and removes duplicate or invalid submissions.
The Committee. The Industry. The Verification.
No single person or group determines the outcome.
That means when someone receives a NARS Industry Award, it means something.
2027 NARS Industry Awards
Field Agent of the Year
This award honors the field agent who has demonstrated outstanding professionalism, possesses a deep understanding and commitment to lenders’ needs and full compliance with industry standards … all while protecting the consumer’s rights and safety.
Service Representative of the Year
This award honors the individual who has shown exemplary commitment to serving their clients’ needs and has consistently done so. This person demonstrates a high level of integrity, fosters a positive workplace environment, and displays a strong commitment to the mission and values of our industry.
Vendor Representative of the Year
This award honors the individual who has consistently shown exemplary commitment to serving the recovery industry. This person demonstrates a high level of integrity, has had a positive impact on the industry, and displays a strong commitment to the mission and values of our industry.
Agency Owner of the Year (East)
This award goes to an owner who has at least a three-year commitment of excellence within their company and the collateral recovery industry. This person should also be able to document their commitment to professional education and compliance training as well as the use of innovation and creativity in enabling their company to prosper and extend its reach in the collateral recovery profession. Nominations should include one for a recovery owner whose company is located east, and one west, of the Mississippi.
Agency Owner of the Year (West)
This award goes to an owner who has at least a three-year commitment of excellence within their company and the collateral recovery industry. This person should also be able to document their commitment to professional education and compliance training as well as the use of innovation and creativity in enabling their company to prosper and extend its reach in the collateral recovery profession. Nominations should include one for a recovery owner whose company is located east, and one west, of the Mississippi.
Female in Leadership Award (Agent or Lender)
This award honors an agent or lender who demonstrated a deep commitment to the advancement of women leaders at their organizations in 2025. You may nominate any woman within the agent/lending industry who has ushered in lasting and impactful change for women through their leadership.
Lender in Leadership Award
This award recognizes an individual who exemplifies leadership in our industry through collaboration, service, and innovation. This accolade celebrates their strategic acumen and ethical decision-making, setting a high standard for leadership in the lending sector.
Agent in Leadership Award
This award acknowledges an individual who demonstrates exceptional leadership qualities within the field of asset recovery. This award honors the individual recovery agent for their service to the industry, ethical conduct, and commitment to professionalism. The individual is an example of the high standard of leadership we all need to move our industry forward.
MVP Award (East)
This award is given to two recovery agency employees who have shown the highest level of leadership, initiative, resourcefulness, and work ethic. These individuals consistently strive toward work and personal goals and exceed expectations on the job. They are simply outstanding performers. Nominations should include one for a recovery employee located east, and one west, of the Mississippi.
MVP Award (West)
This award is given to two recovery agency employees who have shown the highest level of leadership, initiative, resourcefulness, and work ethic. These individuals consistently strive toward work and personal goals and exceed expectations on the job. They are simply outstanding performers. Nominations should include one for a recovery employee located east, and one west, of the Mississippi.
Art Christensen Award
The Art Christensen Award honors an industry veteran who has stood the test of time. He has served the industry well and has improved the industry for those still in it. This person is well-respected by his peers, is a contributor, a thought leader, and overall great person. This award recipient is selected by the NARS planning committee.
2027 NARS Industry Awards Nominations
Open October 1 - October 30
Thank you for taking a few minutes to vote for the NARS Industry Award finalists.
Please note that voting is limited to one submission per person.
Any additional votes will not be counted.
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Congratulations to the 2026 Industry Award Winners!
Field Agent of the Year
Barry Gibrick
Nationwide Recovery, Inc.
Service Representative of the Year
Dawn Psaromatis
Truly-Wow!
Vendor Representative of the Year
Elena Carroll
PAR North America
Agency Owner of the Year (East)
Nathan Gottshalk
Northwest Repossession LLC
Agency Owner of the Year (West)
Jason Reed
Nations Recovery Services, Inc.
Female in Leadership Award
Alexandra Sunseri
South Bay Remarketing Services
Lender in Leadership Award
Dion Gage
Exeter Finance
Agent in Leadership Award
Luke McArthur
Northwest Repossession
MVP Award (East)
Wendy Sousa
International Recovery Systems
MVP Award (West)
Rudy Sandoval
Speedy Recovery Inc.
Art Christensen Award
Vaughn Clemmons
Automobile Recovery Bureau
Industry Contribution Award
Kevin Armstrong
CURepossession
Industry Contribution Award
Brennen Hamilton
Insightt.io