Industry Awards

Nominations for the 2027 NARS Industry Awards are OPEN!

Every year, NARS recognizes the people who are making a difference, raising the bar, and helping move our industry forward.

Now it’s your turn to tell us who deserves to be recognized.

Nominations for the 2027 NARS Industry Awards are open through October 30!

Think about the people you work with every day—the agent who consistently goes above and beyond, the leader who invests in their team, the vendor who always finds a way to help, or the industry professional who is making a difference behind the scenes.

If someone deserves recognition, nominate them!

Pro Tip: The More Details, the Better!

Don’t just give us a name and a sentence.

Tell us why this person deserves the award.

The NARS Planning Committee will review every nomination, and the more information you provide, the better the Committee can understand what makes your nominee stand out.

Tell us about their accomplishments, leadership, professionalism, innovation, contributions to the industry, education and training, community involvement—or anything else that demonstrates why they deserve to be recognized.

Give us the story. Give us the details. Make your nomination count.

How Does the NARS Awards Process Work?

We want the NARS Industry Awards to be meaningful—and that starts with having a process that is fair, transparent, and credible.

The winners aren’t simply chosen by whoever gets the most votes.

Each award is determined through a three-part process, with three independent components carrying equal weight:

🏆 ⅓ — The NARS Planning Committee

Reviewing the Nominations

Once nominations close, the NARS Planning Committee reviews the nominations and narrows the field to the finalists.

The Committee knows this industry. They understand the awards, the criteria, and what it takes to make a meaningful contribution to the recovery profession.

This is why the details in your nomination matter.

The more specific information you provide, the better the Committee can evaluate your nominee and determine who advances to the next stage.

🗣️ ⅓ — The Industry

Let the Industry Have Its Say

Once the finalists are selected, the industry gets to vote.

Industry voting will take place in February 2027, giving professionals across the recovery and lending industry the opportunity to recognize the people they believe deserve the honor.

Every vote matters.

And every person gets one vote.

🔎 ⅓ — Third-Party Verification

Because the Results Should Be Legit

We take the integrity of the awards seriously.

Once industry voting is complete, the results will undergo third-party verification to ensure the vote is legitimate and accurately represents the industry’s choices.

The verification process will identify and remove duplicate or fraudulent submissions—including instances where the same individual attempts to vote multiple times using different email addresses and/or there is evidence where people are ballot stuffing. 

One person. One vote.

The goal isn’t simply to count votes. It’s to make sure we’re counting legitimate votes.

Three Steps. Equal Weight. One Winner.

The NARS Industry Awards are determined through three equally weighted components:

🏆 ⅓ — The Committee

The NARS Planning Committee reviews the nominations and selects the finalists.

🗣️ ⅓ — The Industry

Industry professionals vote for the finalists.

🔎 ⅓ — Verification

An independent third party verifies the voting results and removes duplicate or invalid submissions.

The Committee. The Industry. The Verification.

No single person or group determines the outcome.

That means when someone receives a NARS Industry Award, it means something.

2027 NARS Industry Awards

This award honors the field agent who has demonstrated outstanding professionalism, possesses a deep understanding and commitment to lenders’ needs and full compliance with industry standards … all while protecting the consumer’s rights and safety.

This award honors the individual who has shown exemplary commitment to serving their clients’ needs and has consistently done so. This person demonstrates a high level of integrity, fosters a positive workplace environment, and displays a strong commitment to the mission and values of our industry.

This award honors the individual who has consistently shown exemplary commitment to serving the recovery industry. This person demonstrates a high level of integrity, has had a positive impact on the industry, and displays a strong commitment to the mission and values of our industry.

This award goes to an owner who has at least a three-year commitment of excellence within their company and the collateral recovery industry. This person should also be able to document their commitment to professional education and compliance training as well as the use of innovation and creativity in enabling their company to prosper and extend its reach in the collateral recovery profession. Nominations should include one for a recovery owner whose company is located east, and one west, of the Mississippi.

This award goes to an owner who has at least a three-year commitment of excellence within their company and the collateral recovery industry. This person should also be able to document their commitment to professional education and compliance training as well as the use of innovation and creativity in enabling their company to prosper and extend its reach in the collateral recovery profession. Nominations should include one for a recovery owner whose company is located east, and one west, of the Mississippi.

This award honors an agent or lender who demonstrated a deep commitment to the advancement of women leaders at their organizations in 2025. You may nominate any woman within the agent/lending industry who has ushered in lasting and impactful change for women through their leadership.

This award recognizes an individual who exemplifies leadership in our industry through collaboration, service, and innovation. This accolade celebrates their strategic acumen and ethical decision-making, setting a high standard for leadership in the lending sector.

This award acknowledges an individual who demonstrates exceptional leadership qualities within the field of asset recovery. This award honors the individual recovery agent for their service to the industry, ethical conduct, and commitment to professionalism. The individual is an example of the high standard of leadership we all need to move our industry forward.

This award is given to two recovery agency employees who have shown the highest level of leadership, initiative, resourcefulness, and work ethic. These individuals consistently strive toward work and personal goals and exceed expectations on the job. They are simply outstanding performers. Nominations should include one for a recovery employee located east, and one west, of the Mississippi.

This award is given to two recovery agency employees who have shown the highest level of leadership, initiative, resourcefulness, and work ethic. These individuals consistently strive toward work and personal goals and exceed expectations on the job. They are simply outstanding performers. Nominations should include one for a recovery employee located east, and one west, of the Mississippi.

The Art Christensen Award honors an industry veteran who has stood the test of time. He has served the industry well and has improved the industry for those still in it. This person is well-respected by his peers, is a contributor, a thought leader, and overall great person. This award recipient is selected by the NARS planning committee.

2027 NARS Industry Awards Nominations

Open October 1 - October 30

Thank you for taking a few minutes to vote for the NARS Industry Award finalists.

Please note that voting is limited to one submission per person.
Any additional votes will not be counted.

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Field Agent of the Year

This award honors the field agent who has demonstrated outstanding professionalism, possesses a deep understanding and commitment to lenders’ needs and full compliance with industry standards … all while protecting the consumer’s rights and safety.
Name of Nominee

Service Representative of the Year

This award honors the individual who has shown exemplary commitment to serving their clients’ needs and has consistently done so. This person demonstrates a high level of integrity, fosters a positive workplace environment, and displays a strong commitment to the mission and values of our industry.
Name of Nominee

Vendor Representative of the Year

This award honors the individual who has consistently shown exemplary commitment to serving the recovery industry. This person demonstrates a high level of integrity, has had a positive impact on the industry, and displays a strong commitment to the mission and values of our industry.
Name of Nominee

Agency Owner of the Year (East)

This award goes to an owner who has at least a three-year commitment of excellence within their company and the collateral recovery industry. This person should also be able to document their commitment to professional education and compliance training as well as the use of innovation and creativity in enabling their company to prosper and extend its reach in the collateral recovery profession. Nominations should include one for a recovery owner whose company is located east, and one west, of the Mississippi.
Name of Nominee

Agency Owner of the Year (West)

This award goes to an owner who has at least a three-year commitment of excellence within their company and the collateral recovery industry. This person should also be able to document their commitment to professional education and compliance training as well as the use of innovation and creativity in enabling their company to prosper and extend its reach in the collateral recovery profession. Nominations should include one for a recovery owner whose company is located east, and one west, of the Mississippi.
Name of Nominee

Female in Leadership Award (Agent or Lender)

This award honors an agent or lender who demonstrated a deep commitment to the advancement of women leaders at their organizations in 2025. You may nominate any woman within the agent/lending industry who has ushered in lasting and impactful change for women through their leadership.
Name of Nominee

Lender in Leadership Award (Lenders Only)

This award recognizes an individual who exemplifies leadership in our industry through collaboration, service, and innovation. This accolade celebrates their strategic acumen and ethical decision-making, setting a high standard for leadership in the lending sector.
Name of Nominee

Agent in Leadership Award

This award acknowledges an individual who demonstrates exceptional leadership qualities within the field of asset recovery. This award honors the individual recovery agent for their service to the industry, ethical conduct, and commitment to professionalism. The individual is an example of the high standard of leadership we all need to move our industry forward.
Name of Nominee

MVP Award (East)

This award is given to two recovery agency employees who have shown the highest level of leadership, initiative, resourcefulness, and work ethic. These individuals consistently strive toward work and personal goals and exceed expectations on the job. They are simply outstanding performers. Nominations should include one for a recovery employee located east, and one west, of the Mississippi.
Name of Nominee
Only nominate a recovery business employee located EAST of the Mississippi

MVP Award (West)

This award is given to two recovery agency employees who have shown the highest level of leadership, initiative, resourcefulness, and work ethic. These individuals consistently strive toward work and personal goals and exceed expectations on the job. They are simply outstanding performers. Nominations should include one for a recovery employee located east, and one west, of the Mississippi.
Name of Nominee (WEST)
Only nominate a recovery business employee located WEST of the Mississippi

Congratulations to the 2026 Industry Award Winners!

Barry Gibrick headshot

Field Agent of the Year

Barry Gibrick
Nationwide Recovery, Inc.

Dawn Psaromatis Headshot

Service Representative of the Year

Dawn Psaromatis
Truly-Wow!

Elena Carroll headshot

Vendor Representative of the Year

Elena Carroll
PAR North America

Nathan Gottshalk headshot

Agency Owner of the Year (East)

Nathan Gottshalk
Northwest Repossession LLC

Jason Reed headshot

 Agency Owner of the Year (West)

Jason Reed
Nations Recovery Services, Inc.

Alexandra Sunseri headshot

Female in Leadership Award 

Alexandra Sunseri
South Bay Remarketing Services

Dion Gage (1)

Lender in Leadership Award

Dion Gage
Exeter Finance

Luke McArthur headshot

Agent in Leadership Award

Luke McArthur
Northwest Repossession

Wendy Sousa headshot

MVP Award (East)

Wendy Sousa
International Recovery Systems

Rudy Sandoval headshot

MVP Award (West)

Rudy Sandoval
Speedy Recovery Inc.

Vaughn Clemmons headshot

Art Christensen Award

Vaughn Clemmons
Automobile Recovery Bureau

Kevin Armstrong headshot 2018 (1)

Industry Contribution Award

Kevin Armstrong
CURepossession

Brennen Hamilton (1)

Industry Contribution Award

Brennen Hamilton
Insightt.io