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Agenda

NARS 2026: A World of Networking, Education, and Training

Tuesday, April 7
12:00 p.m. – 5:00 p.m. Registration Opens
1:00 p.m. – 8:00 p.m. Exhibitor Setup
Wednesday, April 8
7:30 a.m. – 2:00 p.m.
(Waldorf Astoria Golf Course) 		MVTRAC Golf Tournament
7:30 a.m. – 2:00 p.m.
(Offsite) 		Kennedy Space Center Tour
9:00 a.m. – 5:00 p.m. Registration and Exhibit Hall Open
9:00 a.m. – 12:00 p.m.
(Bonnet Creek – General Session Room) 		Unlock More Than Cars: In-Person Key Training to Drive Profit
Royal Key Supply
12:00 p.m. – 1:00 p.m.
(Exhibit Hall) 		For Purchase Lunch
2:15 p.m. – 3:15 p.m.
(Room TBD) 		State Associations Meeting
3:30 p.m.
(Bonnet Creek – General Session Room) 		Opening Ceremonies, In Memoriam & State of the Industry
4:15 p.m. – 5:15 p.m.
(Bonnet Creek – General Session Room) 		Let’s Talk Dollars: Open Dialogue on Transparency with Invoicing, Fees, & Payments
Panel: Darcy Case, Indiana Recovery Services; Danny Valdes, Ally; Dave Baker, ARS
5:30 p.m. – 6:30 p.m.
(Signia Pool Terrace and Bonnet Creek Blvd.) 		Collateral Recovery Team Opening Cocktail Party
Featuring Dunk-A-Forwarder & Naz Dunking Booth Sponsored by West Texas Auto Recovery
*Proceeds benefit RABF and Repo Alliance
Thursday, April 9
8:30 a.m. – 4:30 p.m. Registration and Exhibit Hall Open
8:30 a.m. – 4:30 p.m. Espresso & Coffee Bars
8:45 a.m. – 9:45 a.m. Breakout Sessions 1 (Rooms TBD)

  • From One Agent to Another: The Questions You’ve Been Waiting to Ask
    Speakers: Danny Pabon, Florida Repossession Agency; Al Gonzalez, Pegasus Recovery Solutions
  • Next-Level Repossession: Introducing RDN’s Cutting-Edge Product for Agents
    Speaker: Whitney Houston, Recovery Database Network (RDN)
  • The Ethical Agent’s Survival Guide: Top Tools for Safety, Situational Awareness, and Long-Term Success
    Speaker: Dave Kennedy, First Credit Resources
  • Repossession Accounting Made Easy: Streamline Your Books with QuickBooks
    Speaker: Ryan Balfe, Cubepros
9:30 a.m. – 10:30 a.m. Tasty Snacks Break
10:15 a.m. – 11:15 a.m.
(Bonnet Creek – General Session Room) 		CU Contracts: How One Agency Pivoted to Grow Their Business with Credit Unions
Speaker: Tony Psaromatis, Truly-Wow!
11:25 a.m. – 12:00 p.m.
(Signia Pool Terrace and Bonnet Creek Blvd.) 		What Really Happens During a Repossession: A Live, Interactive Walkthrough
Presented by Florida Repossession Agency
12:00 p.m. – 1:30 p.m.
(Exhibit Hall) 		Collateral Recovery Team Sponsored Lunch
12:30 p.m. – 1:30 p.m.
(Room TBD) 		Ally Financial Agent Meeting by Invitation Only
1:30 p.m. – 2:45 p.m.
(Bonnet Creek – General Session Room) 		From the Scene to the Stand: How Video Evidence Shapes Claims, Interrogations, and Depositions
Speaker: Patrick Newman, Bassford Remele
2:45 p.m. – 3:00 p.m. Break
3:00 p.m. – 4:00 p.m.
(Bonnet Creek – General Session Room) 		From Operator to Owner-Minded: Leading Your Repossession Business with Vision and Impact
Speaker: Jeremy Cross, International Recovery Systems
4:00 p.m. – 5:00 p.m.
(Room TBD – Downstairs) 		Capital One Agent Meeting
4:00 p.m. – 5:00 p.m.
(Room TBD – Downstairs) 		GM Financial Meeting
8:30 p.m. – 11:30 p.m.
(Waterfront Ballroom) 		Lender Casino Night Sponsored by Collateral Recovery Team & Open Bar Sponsored by PAR North America
Eat, Drink, and Gamble with Your Favorite Lenders from GM Financial, Ally Financial, and Capital One.
Friday, April 10
8:30 a.m. – 1:00 p.m. Exhibit Hall Hours
8:30 a.m. – 4:30 p.m. Espresso & Coffee Bars
8:45 a.m. – 9:45 a.m. Breakout Sessions 2

  • From One Agent to Another: The Questions You’ve Been Waiting to Ask
    Speakers: Danny Pabon, Florida Repossession Agency; Al Gonzalez, Pegasus Recovery Solutions
  • Next-Level Repossession: Introducing RDN’s Cutting-Edge Product for Agents
    Speaker: Whitney Houston, Recovery Database Network (RDN)
  • The Ethical Agent’s Survival Guide: Top Tools for Safety, Situational Awareness, and Long-Term Success
    Speaker: Dave Kennedy, First Credit Resources
  • Repossession Accounting Made Easy: Streamline Your Books with QuickBooks
    Speaker: Ryan Balfe, Cubepros
10:00 a.m. – 12:00 p.m.
(Bonnet Creek – General Session Room) 		Brunch & Mimosas Awards Ceremony and Live Auction
12:15 p.m. – 1:15 p.m.
(Bonnet Creek – General Session Room) 		Beat the Volume Trap: How Smart Staffing Drove 1,275 More Recoveries in 6 Months
Speaker: Brennen Hamilton, Rapid Recovery Agency
1:15 p.m. – 2:15 p.m.
(Bonnet Creek – General Session Room) 		The Future of Repossession: Agency Operations, AI, and Evolving Lender Expectations
Speaker: To Be Announced
2:30 p.m. – 3:30 p.m.
(Bonnet Creek – General Session Room) 		You Ask. They Answer: Straight Talk with a Lender, Forwarder, and Repossession Agent
Talk Show Host: Kiala Hanneman, Bridgecrest;
Special Guests: James Cargo, Resolution Management Group; James McNeil, Daybreak Metro
3:30 p.m. NARS 2025 Closing Ceremonies
1:00 p.m. Exhibit Hall Closes
5:25 p.m. Buses Line Up for Harding Brooks & DRN Universal Citywalk Closing Party
5:30 p.m. Buses Depart for Harding Brooks & DRN Universal Citywalk Closing Party
6:30 p.m. Harding Brooks & DRN Universal Citywalk Closing Party
*NARS and party registration required