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Agenda

NARS 2026

Stronger Together: Bridging Gaps, Elevating Standards

Tuesday, April 7
12:00 p.m. – 5:00 p.m. Registration Opens
1:00 p.m. – 8:00 p.m. Exhibitor Setup
Wednesday, April 8
7:30 a.m. – 2:00 p.m.
(Waldorf Astoria Golf Course) 		MVTRAC Golf Tournament
7:30 a.m. – 2:00 p.m.
(Offsite) 		Kennedy Space Center Tour
9:00 a.m. – 5:00 p.m. Registration and Exhibit Hall Open
9:00 a.m. – 5:00 p.m. Espresso & Coffee Bars Open
9:00 a.m. – 12:00 p.m.
(Bonnet Creek – General Session Room) 		Unlock More Than Cars: In-Person Key Training to Drive Profit
Royal Key Supply
12:00 p.m. – 1:00 p.m.
(Exhibit Hall) 		For Purchase Lunch
2:15 p.m. – 3:15 p.m.
(Collier) 		State Associations Meeting
3:30 p.m.
(Bonnet Creek – General Session Room) 		Opening Ceremonies, In Memoriam & State of the Industry
4:15 p.m. – 5:15 p.m.
(Bonnet Creek – General Session Room) 		Let’s Talk Dollars: Open Dialogue on Transparency with Invoicing, Fees, & Payments
Panel: Darcy Case, Indiana Recovery Services; Danny Valdes, Ally; Dave Baker, ARS
5:30 p.m. – 6:30 p.m.
(Signia Pool Terrace and Bonnet Creek Blvd.) 		Collateral Recovery Team Opening Cocktail Party
Featuring Dunk-A-Forwarder & Naz Dunking Booth Sponsored by West Texas Auto Recovery
*Proceeds benefit RABF and Repo Alliance
Thursday, April 9
8:30 a.m. – 4:30 p.m. Registration and Exhibit Hall Open
8:30 a.m. – 4:30 p.m. Espresso & Coffee Bars Open
8:45 a.m. – 9:45 a.m. Breakout Sessions 1

  • From One Agent to Another: The Questions You’ve Been Waiting to Ask
    Speakers: Danny Pabon, Florida Repossession Agency; Al Gonzalez, Pegasus Recovery Solutions
    Room: Flagger
  • Next-Level Repossession: Introducing RDN’s Cutting-Edge Product for Agents
    Speaker: Whitney Houston, Recovery Database Network (RDN)
    Room: Collier
  • The Ethical Agent’s Survival Guide: Top Tools for Safety, Situational Awareness, and Long-Term Success
    Speaker: Dave Kennedy, First Credit Resources
    Room: Nassau
  • Repossession Accounting Made Easy: Streamline Your Books with QuickBooks
    Speaker: Ryan Balfe, Cubepros
    Room: Dade
9:30 a.m. – 10:30 a.m. Tasty Snacks Break
10:15 a.m. – 11:15 a.m.
(Bonnet Creek – General Session Room) 		CU Contracts: How One Agency Pivoted to Grow Their Business with Credit Unions
Speaker: Tony Psaromatis, Truly-Wow!
11:25 a.m. – 12:00 p.m.
(Signia Pool Terrace and Bonnet Creek Blvd.) 		What Really Happens During a Repossession: A Live, Interactive Walkthrough
Presented by Florida Repossession Agency
12:00 p.m. – 1:30 p.m.
(Exhibit Hall) 		Collateral Recovery Team Sponsored Lunch
12:30 p.m. – 1:30 p.m.
(Collier) 		Ally Financial Agent Meeting by Invitation Only
1:30 p.m. – 2:45 p.m.
(Bonnet Creek – General Session Room) 		From the Scene to the Stand: How Video Evidence Shapes Claims, Interrogations, and Depositions
Speaker: Patrick Newman, Bassford Remele
2:45 p.m. – 3:00 p.m. Break
3:00 p.m. – 4:00 p.m.
(Bonnet Creek – General Session Room) 		From Operator to Owner-Minded: Leading Your Repossession Business with Vision and Impact
Speaker: Jeremy Cross, International Recovery Systems
4:00 p.m. – 5:00 p.m.
(Collier) 		Capital One Agent Meeting
8:30 p.m. – 11:30 p.m.
(Waterfront Ballroom) 		Lender Casino Night Sponsored by Collateral Recovery Team & Open Bar Sponsored by PAR North America, American Recovery Service, and Location Services
Eat, Drink, and Gamble with Your Favorite Lenders from Ally Financial, Capital One, Bridgecrest and more.
Friday, April 10
8:30 a.m. – 1:00 p.m. Exhibit Hall Hours
8:30 a.m. – 1:00 p.m. Espresso & Coffee Bars Open
8:45 a.m. – 9:45 a.m. Breakout Sessions 2

  • From One Agent to Another: The Questions You’ve Been Waiting to Ask
    Speakers: Danny Pabon, Florida Repossession Agency; Al Gonzalez, Pegasus Recovery Solutions
    Room: Flagger
  • Next-Level Repossession: Introducing RDN’s Cutting-Edge Product for Agents
    Speaker: Whitney Houston, Recovery Database Network (RDN)
    Room: Collier
  • The Ethical Agent’s Survival Guide: Top Tools for Safety, Situational Awareness, and Long-Term Success
    Speaker: Dave Kennedy, First Credit Resources
    Room: Nassau
  • Repossession Accounting Made Easy: Streamline Your Books with QuickBooks
    Speaker: Ryan Balfe, Cubepros
    Room: Dade
10:00 a.m. – 12:00 p.m.
(Bonnet Creek – General Session Room) 		Brunch & Mimosas Awards Ceremony and Live Auction
12:15 p.m. – 1:15 p.m.
(Bonnet Creek – General Session Room) 		Beat the Volume Trap: How Smart Staffing Drove 1,275 More Recoveries in 6 Months
Speaker: Brennen Hamilton, Rapid Recovery Agency
1:15 p.m. – 2:15 p.m.
(Bonnet Creek – General Session Room) 		The Future of Repossession: Agency Operations, AI, and Evolving Lender Expectations
Speaker: To Be Announced
2:30 p.m. – 3:30 p.m.
(Bonnet Creek – General Session Room) 		You Ask. They Answer: Straight Talk with a Lender, Forwarder, and Repossession Agent
Talk Show Host: Kiala Hanneman, Bridgecrest;
Special Guests: James Cargo, Resolution Management Group; James McNeil, Daybreak Metro; Tom Dean, ORNL Federal Credit Union
3:30 p.m. NARS 2025 Closing Ceremonies
5:25 p.m. Buses Line Up for Harding Brooks & DRN Universal Citywalk Closing Party
5:30 p.m. Buses Depart for Harding Brooks & DRN Universal Citywalk Closing Party
6:30 p.m. Harding Brooks & DRN Universal Citywalk Closing Party
*NARS and party registration required